User Account and Payments at PlanBet
The main purpose of a user account at PlanBet is to allow users to make deposits and process payouts after winning. To get a personal account, the user must create an account based on personal information.
Single User Profile
Each individual customer is permitted to maintain only one registered account. The creation or use of multiple accounts—whether under different names, household members, email addresses, digital wallets, or other electronic payment solutions—is strictly forbidden.
Accuracy of Personal Details
You must regularly update your personal registration information to keep it accurate. Should there be any changes to your phone number, email address, or other identifying details, please notify our support team to amend your account data.
Data Security
It is your responsibility to maintain the privacy of your account credentials, including your password and any financial card information (credit/debit) associated with withdrawals on PlanBet.
Account Balance
Any balance held in your PlanBet account remains static and does not generate interest under any circumstances.
Account Restriction or Termination
We reserve the exclusive right to suspend, deactivate, or terminate your account if there is any suspicion of fraudulent activity, such as acquiring winnings through improper means or breaching the platform’s terms and conditions. During such a suspension, your account will be rendered inaccessible.
Account Transfer & Closure
Moving funds between user accounts is strictly disallowed. Users may not sell, exchange, or transfer accounts to or from other individuals.
To request permanent closure of your account, please get in touch with our customer care team.
Payments
PlanBet Deposit
The minimum and maximum deposit limits vary depending on the payment method chosen and are specified on the official deposit page. If the deposit doesn’t reflect immediately, please wait a few moments and refresh your payment application or e-wallet. Should the issue persist, contact our customer support representatives.
Deposits made to PlanBet are handled through secure channels. In case of any anomalies or questions regarding a deposit, our team will cross-check the transaction using the banking platform you selected.
PlanBet Withdrawal
The lowest withdrawal amount is determined by your selected withdrawal method and is shown on the official withdrawal interface. We may conduct internal audits of gameplay and verify user identity to fulfill anti-money laundering (AML) obligations.
Withdrawals must be processed via the same payment channel used during deposits. To ensure account security, the personal details on your PlanBet profile must match those linked to your payment method (e.g., bank account or credit/debit card).
Please note: you must wager your deposit at least once before requesting a withdrawal. First-time withdrawals, large amounts, or use of a new payment method may trigger extra verification steps, which could result in short delays.
If users do not comply with PlanBet’s platform rules—such as withdrawing without wagering or violating terms—we reserve the right to reject the withdrawal request.
Bonuses and Promotions
Bonus Eligibility
Bonuses are offered exclusively to registered users, and all personal information must be fully and truthfully provided. Eligibility requirements differ by promotion. Once all stated conditions are satisfied, the corresponding bonus becomes available for claim.
Bonus Terms
Each set of user credentials—such as email, bank details, and payment wallet information—is eligible for a single bonus only.
All promotional offers, bonuses, and exclusive rewards must be used in compliance with specific bonus terms. If there is any inconsistency between the general terms and those of a particular promotion, the promotion-specific terms will take precedence.
